Welcome to Addicare. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, communicate with us, or use our services.
We may collect the following types of personal information:
We use your information to:
Customers consent to receive SMS messages from Addicare Group of Texas by:
· Providing their phone number through our website forms, service sign-ups, or in-person registration.
· Checking the opt-in box on our online forms, which includes explicit consent language:
“I consent to receive SMS from Addicare Group of Texas. Reply STOP to opt out; Reply HELP for support; Message and data rates may apply; Messaging frequency may vary. Click here to review our Privacy Policy.”
· Giving verbal consent during a phone call or in-person conversation. A representative will confirm consent using the following script:
“Would you like to receive text messages from Addicare Group of Texas regarding appointment reminders, service updates, and account notifications? Standard message and data rates may apply. Message frequency varies. You can reply STOP at any time to opt out or HELP for assistance. Do you agree to receive these messages?”
Once consent is given, an opt-in confirmation message will be sent:
“Thank you for signing up for SMS messages from Addicare Group of Texas. You will receive messages about appointment reminders, service updates, and account-related notifications. Msg & data rates may apply. Reply HELP for support, STOP to cancel. Privacy Policy: [Insert Privacy Policy Link]”
We send text messages for the following reasons:
✔ Appointment reminders
✔ Service updates
✔ Promotional offers and special announcements
✔ Account-related notifications
✔ Other essential non-marketing communications related to your services
· Clients with scheduled appointments may receive up to 3 messages per appointment (confirmation, reminder, or rescheduling notification).
· Customers with ongoing services may receive 1-2 messages per month for updates or account-related notifications.
· General inquiries may receive 1-2 follow-up messages if they do not respond initially.
Customers may opt out of receiving SMS messages at any time by:
· Replying STOP to any message received.
· Contacting us at 972-278-4760 and requesting to be removed from our SMS list.
Once opted out, customers will receive a confirmation message:
“You have successfully opted out of SMS messages from Addicare Group of Texas. You will receive no further messages. For assistance, call 972-278-4760.”
If you need assistance regarding SMS messages, you may:
· Reply HELP to any message.
· Contact our support team at 972-278-4760.
· Visit our Privacy Policy page at [ Privacy Policy].
· We do not sell, rent, release, or trade your personal information or mobile opt-in data to third parties for marketing or promotional purposes.
· SMS communications are secured, and we implement reasonable measures to protect your data. However, no digital transmission is entirely secure, and we cannot guarantee absolute security.
We may update this policy periodically. Any changes will be posted on our Privacy Policy page. Your continued use of our SMS services constitutes acceptance of the revised policy.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
We do not sell or rent your personal information. However, we may share it with third-party service providers who assist us in delivering our services (e.g., payment processors, email services) under strict confidentiality agreements.
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly. Your continued use of our services after changes means you accept the revised policy.
If you have any questions about this Privacy Policy, or wish to opt out of communications, please contact us at:
📧 Email: [jay@addicare.com]
📞 Phone: [972-278-4760]
🌐 Privacy Policy Link: [https://addicare.com/privacy-policy]